At Zenomix Bioloab, we strive for customer satisfaction. Our Refund Policy explains the conditions under which refunds are processed.
1. Eligibility for Refunds Refunds are available under the following circumstances:
- The product was defective or damaged upon delivery.
- Services were not delivered as agreed.
- Cancellation of an order before it is processed or shipped.
2. Non-Refundable Items The following items are not eligible for refunds:
- Customized or special-order products.
- Digital products or services once accessed or delivered.
- Products used or not returned in original packaging.
3. Refund Process To request a refund:
- Contact us within 7 days of receiving the product or service.
- Provide proof of purchase and details of the issue.
- If applicable, return the product in its original condition then we accept the return within 7 business day.
4. Processing Time Refunds will be credited within 10-15 business days after approval. Refunds will be issued via the original payment method unless otherwise agreed.
5. Contact for Refunds For refund requests or inquiries, contact us at: Email: support@zenomixbioloab.com, zenomixbiolab@gmail.com
Phone: +919717655516
We reserve the right to update or modify this Refund Policy at any time. Please review this policy periodically for changes.